Terms & Conditions

1. Introduction & Acceptance

Welcome to 999bc, Bangladesh's trusted online gaming destination. These Terms & Conditions govern your use of the 999bc website, its games, promotions, and all associated services. By registering an account or accessing any part of our platform, you acknowledge that you have read, understood, and agree to be bound by these terms in their entirety.

999bc reserves the right to update or modify these Terms & Conditions at any time without prior individual notice. It is your responsibility to review this page periodically to remain informed of any changes. Continued use of the platform after updates are posted constitutes your acceptance of the revised terms.

2. Eligibility Requirements

To register and use 999bc services, you must meet all of the following eligibility criteria. 999bc strictly enforces these requirements and reserves the right to request verification documents at any time.

• You must be at least 21 years of age. 999bc is strictly a 21+ platform. Underage gambling is prohibited.
• You must be a natural person with a valid, active bank account or mobile financial service account in Bangladesh.
• You must not be registered as a self-excluded player or have an active account restriction on any 999bc account.
• You must be legally permitted to participate in online gaming under the laws applicable to your jurisdiction.
• You must not be an employee, contractor, or close associate of 999bc or any of its affiliated companies.

3. Account Registration & Security

Each player is permitted to maintain only one (1) active account on 999bc. Duplicate accounts are strictly prohibited and will result in immediate suspension of all associated accounts and forfeiture of any balances therein. If you believe a duplicate account has been created in error, contact support immediately.

You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. 999bc will not be held liable for any losses resulting from unauthorized access to your account. You must notify 999bc immediately if you suspect any unauthorized use of your account.

• Provide accurate, current, and complete personal information during registration.
• Keep your login credentials strictly confidential and do not share them with any third party.
• Update your account information promptly if any details change, particularly your registered mobile number or payment method.
• Complete any KYC identity verification process requested by 999bc within the specified timeframe.

Your Rights & Our Commitments

4. Deposits & Withdrawals

999bc supports a range of payment methods designed for Bangladeshi players. All financial transactions are processed in Bangladeshi Taka (BDT). The following conditions apply to all deposits and withdrawals on the platform:

• Minimum deposit and withdrawal thresholds apply and are displayed at the time of the transaction. Amounts below the stated minimum will not be processed.
• Withdrawals must be made to the same payment method used for the corresponding deposit, unless otherwise approved by the 999bc finance team.
• Bonus funds and free spin winnings may be subject to rollover requirements before a withdrawal can be requested. The specific wagering requirement for each promotion is stated in its individual terms.
• 999bc reserves the right to request identity verification (KYC) before processing any withdrawal. Failure to provide requested documents within 7 days may result in the withdrawal being cancelled.

999bc does not charge internal transaction fees for standard deposits and withdrawals. However, your bank or mobile financial service provider may apply their own fees. 999bc bears no responsibility for charges levied by external payment providers.

5. Bonuses & Promotional Offers

From time to time, 999bc offers welcome bonuses, reload bonuses, free spins, cashback, and special seasonal promotions tied to events such as BPL, IPL, Eid, and Pohela Boishakh. All promotional offers are subject to the following general conditions, in addition to any promotion-specific terms:

• Only one bonus may be active on your account at any given time. Stacking or combining multiple bonuses simultaneously is not permitted.
• Bonuses are non-transferable and have no monetary value until the applicable wagering requirement has been fully satisfied.
• 999bc reserves the right to amend, suspend, or withdraw any bonus or promotion at any time if abuse, fraud, or a technical error is identified.
• Bonuses credited in error — including but not limited to technical glitches, software errors, or human processing mistakes — will be reversed from your account balance without prior notice.

6. Prohibited Activities

999bc maintains a strict zero-tolerance policy toward any activity that undermines the integrity and fair operation of the platform. The following activities are expressly prohibited and may result in immediate account suspension, forfeiture of funds, and reporting to relevant authorities:

• Money laundering, structuring transactions, or using 999bc for any financial activity inconsistent with legitimate gaming.
• Using automated bots, scripts, artificial intelligence tools, or any software that provides an unfair advantage in gameplay.
• Creating multiple accounts, using another person's identity, or providing false or misleading registration details.
• Exploiting software bugs, glitches, or vulnerabilities to gain credits or advantages. All such gains will be reversed and accounts suspended pending investigation.

7. Responsible Gaming

999bc is committed to promoting safe and responsible gaming practices. We believe that gambling should remain an enjoyable, leisure activity — never a source of financial strain or personal hardship. Players are strongly encouraged to set personal limits on deposits, losses, and session time to ensure that gaming remains within their means and comfort level.

8. Limitation of Liability

To the fullest extent permitted by applicable law, 999bc shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of, or inability to use, the platform or its services. This includes but is not limited to loss of data, loss of profits, or business interruption.

999bc makes no warranty that the platform will operate without interruption, error, or data loss. Scheduled maintenance windows and unforeseen outages may occur. We will make reasonable efforts to notify users in advance of planned downtime, but accept no liability for losses incurred during service unavailability.

9. Intellectual Property

All content on the 999bc platform — including but not limited to logos, trademarks, game interfaces, website design, text, graphics, and software — is the exclusive intellectual property of 999bc or its licensed content providers such as Pragmatic Play, Evolution Gaming, NetEnt, and Spribe. Unauthorized reproduction, distribution, modification, or commercial use of any content from this platform is strictly prohibited and may result in legal action.

10. Amendments to These Terms

999bc reserves the right to revise these Terms & Conditions at any time. When material changes are made, 999bc will update the "last revised" date at the top of this page and, where feasible, notify registered users via their registered email address or an on-platform notification.

Your continued use of 999bc after any amendments are published constitutes your binding acceptance of the updated Terms & Conditions. If you disagree with the revised terms, you must cease using the platform and may request account closure by contacting support.

11. Governing Law & Dispute Resolution

These Terms & Conditions are governed by and construed in accordance with the laws applicable to the operation of online gaming services. Any dispute arising from or in connection with the use of 999bc that cannot be resolved through direct negotiation with our support team will be referred to binding arbitration. 999bc's decision following a thorough investigation of all available records shall be considered final with respect to platform-level disputes.